Privacy Policy

Last Updated: December 9, 2024 | Version 1.1

Your Privacy Matters: iThink AI Corp is committed to protecting your personal information and being transparent about how we collect, use, and protect your data.

1. Overview

This Privacy Policy describes how iThink AI Corp ("we", "us", "our") collects, uses, and protects information when you use our social media content creation platform and services (the "Service").

By using iThink AI, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Account Information

2.2 Content You Create

2.3 Social Media Connections

2.4 AI Support Chat Analytics

Important: We collect anonymized, truncated analytics from AI support chat interactions to improve our service:

  • Query Logging: First 100 characters of support questions
  • Response Logging: First 150 characters of AI responses
  • User Identification: Anonymized user ID (last 6 characters only)
  • Purpose: Continuous improvement of AI responses and user experience
  • Retention: Logs retained for 30 days, then automatically deleted
  • Privacy: No full conversations stored, no personal information included

2.5 Usage Data

2.6 Cookies and Tracking

3. How We Use Your Information

3.1 Service Delivery

3.2 Service Improvement

3.3 Communication

3.4 Legal Compliance

4. Third-Party Services

We use the following third-party services to provide our platform:

Service Purpose Data Shared
Late.dev Unified social media posting API OAuth tokens, content to post, platform credentials
Google Gemini AI Premium-tier AI content generation Video content, processing requests
Ollama (LLaVA) Free-tier local AI processing Video content (processed locally on our servers)
Google AdMob Ad serving for free tier users Device ID, ad impressions (as per AdMob's policy)
Social Media Platforms Content posting OAuth tokens, content, posting metadata

Each third-party service operates under its own privacy policy. We recommend reviewing their policies:

5. Data Retention

How Long We Keep Your Data:

Data Type Retention Period
Account Information Until account deletion
Uploaded Videos Until manually deleted or account deletion
AI-Generated Content Until manually deleted or account deletion
Support Chat Analytics 30 days (automatically deleted)
OAuth Tokens Until disconnected or account deletion
Transaction Records 7 years (legal requirement)
Security Logs 90 days
Anonymized Analytics Indefinitely (non-personal data)

6. Data Security

We implement industry-standard security measures to protect your data:

Technical Safeguards:

Operational Safeguards:

Important: No method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

7. Your Rights and Choices

You Have the Right To:

How to Exercise Your Rights:

8. Data Deletion

You have the right to request deletion of your personal data at any time.

How to Request Data Deletion:

  1. In-App: Go to Settings → Account → Delete Account
  2. Email Request: Send an email to dpo@ithinkaicorp.com with the subject line "Data Deletion Request"
  3. Include: Your registered email address and username
  4. Processing Time: We will process your request within 30 days

What Gets Deleted:

When you request data deletion, we will permanently remove:

Data Retention Exceptions:

We may retain certain information for legal compliance:

After Deletion:

9. Children's Privacy

iThink AI is not intended for use by anyone under the age of 18. We do not knowingly collect personal information from children under 18.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us at privacy@ithinkaicorp.com and we will delete such information.

10. International Data Transfers

Your information may be transferred to and processed in the United States, where our servers are located. By using iThink AI, you consent to the transfer of your information to the United States.

For EU Residents: We comply with applicable data protection laws regarding international transfers. Your data is protected by appropriate safeguards.

11. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

To exercise these rights, contact us at privacy@ithinkaicorp.com

12. European Privacy Rights (GDPR)

If you are in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR):

Legal Basis for Processing:

Data Protection Officer: For GDPR-related inquiries, contact dpo@ithinkaicorp.com

13. Changes to This Privacy Policy

Important: We reserve the right to update this Privacy Policy at any time without prior notice. Changes become effective immediately upon posting.

Continued use of iThink AI after changes constitutes acceptance of the updated policy. We encourage you to review this policy periodically.

For significant changes, we will notify users via email or prominent notice in the app.

14. Contact Us

iThink AI Corp

Website: https://ithinkaicorp.com


General Privacy Inquiries:

Email: privacy@ithinkaicorp.com


Data Deletion Requests:

Email: dpo@ithinkaicorp.com


Data Protection Officer (GDPR/EU Residents):

Email: dpo@ithinkaicorp.com


Support:

Email: support@ithinkaicorp.com